A moving scam rarely starts with a threat. It starts with a great price — hundreds, sometimes thousands below everyone else. The trap only becomes visible on moving day, when your goods are loaded and the price changes. This guide shows you how the trap works, the red flags to spot before you sign, and the one piece of math that stops the most common version of it: cubic feet.
If a price is based on numbers you cannot verify — an inventory you never saw, cubic feet you never checked, or a contract you signed blank — do not let the truck be loaded. Once your goods are on board, your leverage is gone.
By the time a truck shows up at your door, the scam has usually been running for weeks. It starts earlier — with a polished website and a search you made in a hurry.
Scam operations invest in websites that look more professional than many legitimate movers: clean design, smiling crews in stock photos, five-star reviews, "licensed & insured" badges, and a fast online quote form. None of that is hard to buy. A good-looking website tells you someone spent money on marketing — it tells you nothing about whether they own a truck, hold a valid USDOT registration, or will honor the price on your screen.
Then they make sure you find that website first. Brokers and lead generators spend a fortune bidding on the exact phrases people type when they need a mover, right now:
Those searches are heavily trafficked — and heavily bought. The companies at the top of the results are often there because they paid the most for the click, not because Google checked their license.
When you do check the address, walk away — or dig a lot deeper — if you find any of these:
Instead of searching "movers near me," search for companies you can pin to a place:
Before you ask for a price, get the company's full street address — the actual location, not a P.O. Box. If they won't give one, that's your answer.
Look the company up yourself in the SAFER Company Snapshot — search by USDOT number first; it's the cleanest match. The address on the federal record should match the address they gave you and the one on your paperwork. A mismatch — or no record at all — is a stop sign. The full how-to is in Protect yourself before you book below.
Drop the same address into a map and look at what's actually there — satellite and Street View. You're confirming a real moving business sits at that spot, not a vacant lot, a mailbox store, or someone else's shop.
Most moving scams follow the same five stages. Recognizing the stage you're in is what lets you stop it early — while stopping is still free.
You get a fast estimate over the phone or online, often without anyone seeing your home or belongings. The price is well below other quotes — and may be priced by cubic feet rather than weight, which makes it easy to inflate later.
You're asked for a deposit — sometimes a large one, sometimes by cash, wire, or payment app — and sent paperwork to sign quickly. The inventory list, if there is one, is vague or much shorter than what you actually own.
The broker who sold you the move is not the company that shows up. A different name is on the truck, the paperwork, or both. Each company later blames the other for the price and the promises.
After some or all of your goods are loaded, you're told you have more cubic feet, more weight, or more items than estimated. The new price can be double or triple the quote — and refusing feels impossible because your belongings are already on the truck.
Delivery is delayed, storage or redelivery fees appear, and your goods are withheld until you pay the new amount — often in cash or by wire before unloading. Paying under pressure, without paperwork, makes recovery much harder.
A carrier owns trucks and moves your goods itself. A broker sells the job and arranges for a carrier to do it. Brokers are legal, but scam operations use the split to dodge responsibility. Ask directly:
"Are you a broker or a carrier? Who will actually pick up my goods, and what is that company's legal name and USDOT number?"
Get the answer in writing.
One flag can be a misunderstanding. Two or more together are a pattern. Walk away when you see several of these.
Don't take the company's word for its own registration. The SAFER Company Snapshot is the federal record for every mover and broker — free, and it takes two minutes:
Check a company in FMCSA SAFER — https://safer.fmcsa.dot.gov/CompanySnapshot.aspxIf any of these don't match what the company told you or what is on your paperwork, stop and get an explanation in writing — before anything is loaded. A cloned or borrowed identity falls apart right here.
Moving across state lines? The FMCSA's own consumer guide covers your rights on an interstate move: FMCSA Protect Your Move →
Google reviews are where most people start — and where scam movers work hardest to look trustworthy. Read them, but don't hire on them alone. Before you book anyone, ask real people who actually moved: a realtor, a friend, your community, and your local community pages on Facebook.
A review page is easy to game, and a scam operation knows it:
A referral is not a score. It's someone who lived through that move and can tell you, in detail:
Realtors watch clients move in and out every week. They hear — immediately — who showed up on time, who changed the price at the door, and who their clients swore they'd never use again.
They also put their own name on the line when they recommend someone, so a good realtor doesn't hand out a mover's name casually. If you're buying, selling, or renting, your agent is the single best referral to ask for first.
Someone you know who moved in the last year or two has no reason to sell you anything. They'll tell you the parts no review mentions — the surprise fees, the wait for delivery, how a damage claim was handled.
Ask for a name that comes from an actual move, not one they just heard of. "Who moved you?" is a much stronger question than "do you know a mover?"
The people around you move with the same local companies you're about to hire. Neighbors on your street, people in your building, your HOA or building manager, coworkers in the same town — someone nearby used a mover recently.
Local word of mouth is hard for a scam operation to fake. A company that burns people in one neighborhood gets talked about in that neighborhood.
Post in your town or city's community page, neighborhood groups, and local parent and community groups — and in moving-awareness groups, where victims name the companies that burned them.
You'll usually get two things at once: names people trust, and warnings. In a local group, real members answer with their own moves — and a company with a pattern gets called out by name, fast.
A referral only helps if you ask what the move was really like. Whoever recommends a mover — realtor, friend, neighbor, or someone in a Facebook group — ask:
If a moving company is within a 50-mile radius of your house, you can request an in-home visual estimate: the mover comes to your home, walks through the rooms with you, sees what is actually being moved, and bases the estimate on that — instead of a phone call or an online form where nobody has seen a single item.
A genuine mover with a yard, trucks, and a crew near you can do what a visual estimate requires:
Most brokers sit far from your home — for example in Florida — while presenting themselves as a moving company just around the corner from you. The in-home request exposes that:
Before you book, ask: "Are you within 50 miles of my house, and can you send someone for an in-home visual estimate?" A real local mover answers with a date and a name. Anything else — a claim of being local with no one to send, or only a phone estimate on offer — is your answer.
The scam this stops: a mover quotes you by cubic feet instead of weight, then inflates your inventory on paper. If their number is way above what your stuff would fill in a real truck, the price is padded. Try the calculators — they run the exact math from the guide.
Sofas, beds, wardrobes, desks, appliances — the large items are where inflated figures hide.
Worked example from the guide: a sofa at 84″ × 36″ × 36″ = 108,864 ÷ 1,728 = 63 cu ft. If a mover lists that same sofa at 100+ cu ft, ask why — in writing, before you sign.
Count your boxes by size. This total, plus your furniture, is the volume a mover should be quoting.
Guide example: 20 medium + 10 large + 4 dish packs + 2 Grand wardrobes = 154 cu ft. If an inventory lists those same boxes at 250 cu ft, the boxes didn't grow — the quote did.
On an itemized move, the charge follows each item on the inventory — not just the empty space left on the truck after everything is packed tight. Items that nest, stack, or crisscross each other are still counted per item. Nesting changes how the load fits; it does not erase the items, or the work of moving them.
Say you have a chair, and five boxes that all fit neatly in the open space between its legs. On the truck, they take up roughly the footprint of the chair alone — so it can look like the boxes rode for free.
They didn't. You still pay for the chair, and you still pay for each of the five boxes. Just because they fit one inside the other does not mean they do not need to get moved: every box was packed, carried out, loaded, and will be unloaded and carried in at the other end — exactly as if it had sat on its own.
The same applies to anything with open or hollow space — items tucked under a table, inside a wardrobe box, or between the legs and frames of other furniture. The volume of items that nest is still counted per item, not erased by the nesting.
The same logic works in the other direction. If you fill up a freezer with items instead of having them loose, that does save space — the load packs tighter and leaves more room on the truck.
But it creates more work, not less. Every item inside the freezer still has to be:
So the mover is still paid for the work done on each item inside — the space saving is real, but the handling never disappeared.
If your boxes fit between chair legs, or your goods fill a freezer instead of riding loose, don't expect a discount for the space that was saved. The handling work does not disappear when items nest — each item is still moved, and still charged.
From the mover's side, the charge is not based only on the space left on the truck when everything is nested together. It follows each item moved and the work done on that item.
Take the mover's total cubic feet, find the smallest truck here that would hold it, and ask whether your belongings would really fill that truck floor to ceiling. Capacities below are the figures advertised by each company, as compiled in the guide.
Current sizes page: 10′ = studio/1-bed, 15′ = 1–2 bed, 20′ = 2-bed home, 26′ = 3–4 bed, 29′ = 4–6 bed.
| Truck | Interior | Volume |
|---|---|---|
| Cargo van | 9′6″ × 5′7″ × 4′8″ | 245 cu ft |
| 10′ | 9′11″ × 6′4″ × 6′2″ | 402 cu ft |
| 15′ | 15′ × 7′8″ × 7′2″ | 764 cu ft |
| 20′ | 19′6″ × 7′8″ × 7′2″ | 1,016 cu ft |
| 26′ | 26′2″ × 8′2″ × 8′3″ | 1,682 cu ft |
| 29′ | 29′2″ × 8′1″ × 8′9″ | 2,057 cu ft |
Specifications may vary by make, model, and year, per Penske's own page.
| Truck | Interior | Volume |
|---|---|---|
| Cargo van | 11′11″ × 4′6″ × 6′9″ | 404 cu ft |
| 12′ | 12′ × 6′6″ × 6′1″ | 450 cu ft |
| 16′ | 16′ × 7′7″ × 6′6″ | 800 cu ft |
| 22′ | 21′11″ × 8′1″ × 8′1″ | 1,200 cu ft |
| 26′ | 25′11″ × 8′1″ × 8′1″ | 1,700 cu ft |
Budget describes trucks mostly by boxes and rooms; published specs confirm the figures below.
| Truck | Volume |
|---|---|
| Cargo van | 357 cu ft |
| 12′ | ~380 cu ft |
| 16′ | ~658 cu ft |
| 26′ | 1,698 cu ft |
Actual cubic feet may vary by year, make, model, and location, per Enterprise's comparison table.
| Truck | Box dimensions | Volume |
|---|---|---|
| 15′ parcel van | 15′ × 96″ × 84″ | 800 cu ft |
| 16′ cabover | 16′ × 96″ × 90″ | 960 cu ft |
| 24′ box truck | 24′ × 102″ × 102″ | 1,500 cu ft |
| 26′ box truck | 26′ × 102″ × 102″ | 1,800 cu ft |
Rental fleets vary by location, year, make, and model — confirm the specific truck with the rental location before relying on a single figure.
A dedicated moving body is built to carry household goods and holds more than a rental of the same length. Don't let a mover use a rental figure for a dedicated truck — or the reverse.
| Truck | Typical volume |
|---|---|
| Most common — 26′ with moving body | ≈ 2,000 cu ft |
| Largest dedicated moving boxes | Up to 2,200 cu ft |
| For comparison — 26′ rental trucks | 1,682–1,800 cu ft |
Most dedicated moving trucks are marked with their volume on the ceiling, on both sides, showing the cubic feet at each point along the box. As the truck loads, those markings show how much space your load has actually reached.
If a mover claims more volume than the markings inside their own truck show, ask why, in writing, before you pay it.
The biggest trucks used for household goods — but not unlimited, and the type of trailer matters.
| Semi type | Trailer | Typical volume |
|---|---|---|
| Household-goods semi | 53′ household-goods trailer | 4,200 cu ft |
| Low-to-the-ground semi | 53′ household-goods trailer, lower floor | 4,500–4,700 cu ft |
| Freight semi | 53′ standard freight dry van | 4,000 cu ft |
Low-to-the-ground trailers sit lower, so the usable space inside is taller — worth roughly 300–500 extra cubic feet. A standard freight dry van is a different trailer and holds less: use 4,000 cu ft, not the household-goods figures.
Typical shipment volumes by home size, against the trucks above.
| Home size | Typical volume | Comparable truck |
|---|---|---|
| Studio | ~400 cu ft | 10′–12′ truck |
| 1-bedroom | ~750–800 cu ft | 15′–16′ truck |
| 2-bedroom | ~1,000–1,200 cu ft | 20′–22′ truck |
| 3–4 bedroom | ~1,700 cu ft | A full 26′ truck |
| 4–6 bedroom | ~2,000+ cu ft | Largest rental trucks / dedicated |
Trucks are only half the math. Most of an inventory is boxes, and boxes come in settled sizes with settled volumes. A mover who lists a medium box at 5 cubic feet, or a small box at 3, is inflating the load on paper before anything is loaded.
U-Haul's standard range; Home Depot, Lowe's and others are close at medium, large, and extra-large. Heavy items go in small boxes; light, bulky items in large ones.
| Box | Dimensions | Cu ft | What goes in it |
|---|---|---|---|
| Book box | 12″ × 12″ × 12″ | 1.0 | Books, records, tools, canned goods |
| Small | 16⅜″ × 12⅝″ × 12⅝″ | 1.5 | Books, files, small appliances, heavy items |
| Medium | 18⅛″ × 18″ × 16″ | 3.0 | Kitchenware, toys, decor, small appliances |
| Large | 18″ × 18″ × 24″ | 4.5 | Bedding, towels, pillows, folded clothes |
| Extra-large | 24″ × 18″ × 24″ | 6.0 | Comforters, pillows, lampshades — light items only |
Where inflated inventories hide. Dish pack, China box, and dish barrel are the same box under three names — never let an inventory count it twice.
| Box | Dimensions | Cu ft | What goes in it |
|---|---|---|---|
| Dish pack / China / Dish barrel | 18″ × 18″ × 28″ | 5.25 | China, dishes, glassware — double-walled |
| Wardrobe — Shorty / Small | 24″ × 24″ × 34″ | 11.3 | Shirts, blouses — about 2 ft of closet rail |
| Wardrobe — Medium | 18″ × 18″ × 46″ | 8.6 | Hanging clothes — about 1½ ft of rail |
| Wardrobe — Grand / Tall | 24″ × 21″ × 48″ | 14.0 | Long dresses, suits, coats — about 2 ft of rail |
| Mirror / Picture — standard | 37″ × 4″ × 27″ | 2.3 | Frames and mirrors up to 37″ × 27″ |
| Mirror / Picture — large | 48¼″ × 4⁵⁄₁₆″ × 32¹¹⁄₁₆″ | 3.7 | Larger frames up to 48″ × 32″ |
Use price itself as a check. Interstate moves are priced by weight and mileage, not by the hour — if an interstate quote is explained as an hourly rate, ask for the estimate again, in writing.
Published 2026 full-service ranges, base transportation only. Packing, storage, and extras are separate. Published sources disagree — judge a quote against a range, not a single number.
| Route | Typical distance | Studio / 1-bed | 2–3 bedrooms | 4+ bedrooms |
|---|---|---|---|---|
| Short interstate | Under 500 miles | $1,500–$3,000 | $2,500–$5,500 | $4,500–$8,000 |
| Mid-range / north-to-south | 1,000–1,500 miles | $2,500–$4,500 | $4,500–$8,500 | $6,500–$12,000 |
| Coast-to-coast | 2,500+ miles | $3,500–$6,500 | $6,500–$11,000 | $9,500–$15,000+ |
From over 14 years in this business: prices average about $7 to $10 per cubic foot, without fuel surcharge. Enter the cubic feet on your quote:
Ask the mover to show the quote before fuel surcharge is added, and compare. If their before-fuel price doesn't sit near this range, ask why — in writing.
Packing is on top of the $7–$10 transport rate, never included in it — averaging $1.50–$1.75 per cubic foot of the total shipment:
Combined with packing, the full rate is $8.50–$11.75 per cu ft, before fuel surcharge. Packing should appear as its own line — not hidden inside the transport rate.
That $7–$10 range is pretty much the national average for all moving companies. A quote below it is a major red flag — and an even bigger one when it comes from a broker rather than the company that will actually do the move. Here's the mechanism:
The broker sells the job on a low total estimate. The low price is what gets you to sign.
The broker keeps 50% to 55% of that total estimate as commission — leaving the moving company that actually does the move with almost nothing to do it on.
To get back to a profitable rate, the mover inflates the shipment's volume at your house — padding the claimed cubic feet back toward the same $7–$10 rates. The sudden "growth" on moving day is built into the economics of the low quote.
What a moving company pays an interlining (destination) agent per cubic foot, just for the delivery-end service:
| Route | Wholesale rate / cu ft |
|---|---|
| Coast to coast | $3.50 – $3.75 |
| North to south (depends which coast) | $2.25 – $2.50 |
| Midwest to Texas | ≈ $2.25 |
| Midwest to the Southeast | $2.25 – $2.50 |
| Midwest to the Southwest | $2.75 – $3.00 |
| North of I-80 — add for weather, hard accessibility & tolls | + $0.25 – $0.50 |
Northern routes always cost more: weather delays, inclement weather, very hard accessibility, and tolls are built into the price, and destination agents charge a little more on that side for the same reasons.
A moving company or broker can promise you a fast delivery timeframe that was never realistic for the price you paid. The delivery window is not just a date on a calendar — it depends on how full the truck is, who else is sharing it, what kind of truck is doing the driving, and whether you actually paid for expedited service. If those things don't add up, the promise won't hold.
Say your load is going from Seattle to Florida and it does not fill the whole truck. You paid a normal fee — not an expedited one. That means you are sharing the truck with other shippers. Sharing is exactly why the price is lower: the cost of the trip is split across several loads, not carried by you alone.
A shared load also sets the clock. The truck may need to pick up or drop off other shipments along the way, and your delivery fits into that route — not a straight, dedicated run to your door. So even before you count driving time, a shared-truck price and a dedicated-truck timeframe do not go together.
Drivers are limited to 11 hours of driving per day. That limit is the law, not a company policy a dispatcher can waive because someone promised you a date. For a single driver, Seattle to Florida at 11 legal driving hours a day works out to about five days of driving — and that is if the truck leaves the same day you load. Loading, stops, other shippers' pickups and deliveries, and rest all come on top of that.
Five days is the floor for the driving itself with one driver — not a worst case, and not a guarantee. Anyone promising you this route in two or three days at a normal shared-truck price is promising something the driving hours don't allow.
The five-day figure assumes a sleeper cab: a long-haul truck with a sleeping berth behind the seats, built for cross-country driving. The driver can take their required rest in the truck itself, so the trip runs on driving hours and rest periods — no nightly hunt for a hotel.
A box truck is a very different proposition over that distance. It is very uncomfortable to drive that far, and drivers normally cannot sleep in the truck — there is no berth. They still have to stop every night, which means finding and paying for hotels along the way.
If you have a small shipment and you want it there faster, that faster timeframe is expedited delivery — and there is a surcharge for the expedited timeframe. You are no longer just paying for your space in a shared truck; you are paying to change how the truck runs.
What many companies do is charge for the whole truck in order to expedite the delivery timeframe — even though your goods only fill part of it. That is what makes the faster date possible: the truck runs for you, instead of waiting to fill up and stopping for other shippers.
Some companies go further and charge double the rate for a dedicated back-and-forth run with a box truck — the truck goes out with your load and comes back, and you are paying for that dedicated round trip. A double rate for a dedicated run is not, by itself, a scam. What matters is that it is quoted openly as a dedicated, expedited price — not disguised as a normal shared-truck price with a fast promise attached.
"Is this price for a shared load or a dedicated truck?"
"What is my delivery window — and will you put it in writing?"
Get the delivery window in writing — in the estimate or contract, not as a verbal assurance from the person who sold you the move. If the answer is "shared," expect a shared schedule. If you need a faster date, expect — and get quoted — the expedited surcharge.
Behind every legitimate mover's prices there is a document most customers never hear about: the tariff. By law, every moving company must have one — and every customer can request it and read it. It is one of the strongest checks you have, because it turns "trust me, that's our fee" into something you can verify on paper.
A tariff is the mover's own published list of its rules, regulations, the services it offers, and the charges that result from those services — in plain terms, the company's official book of how it runs a move and what each part of that move costs. It is the document the mover's prices are supposed to come from.
That cuts both ways, in your favor: the charges a mover assesses must be contained in its published tariff. A fee that isn't in the tariff isn't a fee the mover gets to invent at your door, on a loading dock, or over the phone at delivery. And the tariff is not internal paperwork kept in a back office — it must be made available to you upon request. Asking to see it is exercising a right, not asking for a favor.
Ask while you are still comparing companies — not on moving day. Say it plainly:
"Please send me your published tariff."
A legitimate mover can produce it. Hesitation, excuses, or "we don't really have one" are answers in themselves.
Go through your estimate line by line — transport, packing, fuel surcharge, stairs, long carry, shuttle, storage — and find each charge in the tariff, at the amount or rate the tariff states. A charge that appears in your estimate but not in the tariff, or at a higher figure than the tariff allows, needs an explanation in writing before you sign.
On moving day, the Bill of Lading is your contract for the move itself — check its charges against the tariff the same way. New fees that surface at loading or delivery are exactly where off-tariff charges appear. If a charge isn't in the tariff, challenge it on the spot, in writing, before you pay it.
Most people only think about disputes after something is already lost, damaged, or overcharged — when the mover holds all the leverage. There is a protection built for exactly that moment, and it exists before you ever sign: every interstate mover is required to participate in a dispute resolution — arbitration — program for loss and damage claims, and to offer arbitration to its customers.
Say something goes wrong: furniture arrives damaged, items are missing, or you are charged more than you agreed. You file a claim with the mover — and the mover denies it, lowballs it, or stops answering. Without arbitration, your remaining option looks like hiring a lawyer and going to court over a couch.
Arbitration is the middle path the law builds in. If a claim about loss, damage, or charges cannot be settled directly with the mover, you can take it to the mover's arbitration program instead: a neutral third party reviews your claim and the mover's side and decides the dispute — no courtroom required. The mover doesn't get to be the final judge of its own claim decision.
Don't wait for a damaged dresser to learn how disputes work. While you are still comparing movers, ask:
"What is your arbitration program, and how do I start a claim if something goes wrong?"
A real mover answers with a program name and a process. Write down what they tell you and keep it with your moving paperwork.
Arbitration is the backstop, not the first move. If something is lost or damaged — or a charge looks wrong — file your claim with the mover, in writing, with your estimate, inventory, Bill of Lading, and photos. Many claims end here, with a settlement. What matters is that a dead end with the mover is not the end of the road.
If the mover denies your claim, offers far less than the loss, or won't respond, you can take the dispute to its arbitration program rather than facing court as your only option. A neutral arbitrator hears both sides and makes the call. This is exactly the situation the requirement exists for — a customer with a legitimate claim and a mover who won't make it right.
There is one document written for you — not for the mover — and federal law says you are supposed to have it in your hands before any contract exists: the FMCSA booklet Your Rights and Responsibilities When You Move. If nobody handed it to you, that is not a small paperwork miss. It is the first check on this page you can run in under a minute.
For an interstate move, the mover is required to provide this booklet to every prospective shipper before a contract is executed — that is, before you sign and become bound. It can be given to you either way the law allows: a copy of the booklet itself, or a hyperlink to the publication. A printed copy in the estimate packet or a working link in an email both satisfy it — silence satisfies nothing.
The timing is the point. The booklet exists so you understand the rules of the move before you are committed — not after your goods are loaded, and not when a dispute starts. A mover that only mentions it after you have signed has handed it to you at the one moment it can no longer protect you.
What binding, binding not-to-exceed, and non-binding estimates actually mean — and how much more than the estimate you can be required to pay at delivery under each type. This is the difference between a price and a guess.
The mover's liability for loss and damage, explained: Released Value coverage versus Full Value Protection, what each one pays if something is broken or lost, and why the choice you make before the move decides what you can recover after it. The full breakdown — including the $0.60-per-pound math and how local moves differ — is in the valuation section below.
How to file a claim for lost or damaged goods, the deadlines that apply, and what the mover must do with your claim once it is filed — so a dispute follows a process instead of depending on whether the mover feels like answering.
If you reached the point of signing without the booklet or its link ever being offered, stop and ask — plainly:
"Please send me the booklet 'Your Rights and Responsibilities When You Move' — or the link to it."
Asking costs you nothing and tells you a great deal: a legitimate mover sends it right away.
Do not sign the estimate or contract first and read later. The booklet is short, and the sections on estimate types and valuation coverage are exactly the ones that decide what you pay and what you can recover. Fifteen minutes with it, before signing, is the cheapest protection in this entire guide.
You don't have to wait on the mover. The booklet is published by the Federal Motor Carrier Safety Administration and is available free on FMCSA's Protect Your Move site — the same federal resource this guide points to for verifying movers:
FMCSA Protect Your Move — https://www.fmcsa.dot.gov/protect-your-moveIf your interstate move is priced by weight, the weight is not whatever the mover writes on the bill. It comes from a scale, in two weighings you have the right to watch happen. This is the weight version of the cubic-feet math earlier in this guide: a number you can verify yourself, instead of a number you are asked to trust.
The truck is weighed twice on a certified scale — once empty and once loaded. The difference between the two is the only weight you can be charged for:
The truck loaded with your shipment, weighed on the certified scale.
The same truck empty — before loading or after unloading — weighed on the certified scale.
Gross minus tare. This difference is the weight of your shipment — and the billing weight your charges are based on.
If a weight is not the difference between a gross and a tare weighing on a certified scale, ask where it came from. A guessed, rounded, or "standard" weight is not a weighing.
You have the right to observe all weighings of your shipment — the empty (tare) weighing and the loaded (gross) weighing alike. And this right does not depend on you knowing to ask: the mover must inform you of your right to observe.
Informing you means more than mentioning it in passing. For each weighing, the mover must tell you where and when it will occur, and give you a reasonable opportunity to be present. A weighing done at an undisclosed scale, at an undisclosed time, that you only hear about afterward was not a weighing you had a real chance to observe.
"Where and when will the tare and gross weighings take place? I want to be there for both."
Ask before loading starts, and note the scale's name and location with your paperwork.
The tare and gross numbers are only comparable if the truck is in the same condition both times — apart from your goods. Watch for all of these at each weighing:
Equipment left off for the empty weighing, a driver sitting in the cab, or a fuel stop between weighings all push the "net" weight up or down without your goods changing at all.
Maybe you watched the weighings and something looked off. Maybe you didn't, and the billing weight is far above what your shipment should weigh. Either way, a disputed weight is not settled just because the mover says so — you have the right to have the shipment weighed again.
Your reweigh right arises after the mover informs you of the billing weight and the total charges — that is the moment you can judge whether the weight makes sense. For a shipment that was weighed at origin, you must demand the reweigh before unloading begins at destination. Once the truck is unloaded, a reweigh of that shipment is no longer possible — so if you are going to dispute the weight, dispute it at that point, before the doors come down and unloading starts.
Say it plainly, and preferably in writing:
"I dispute the weight. I am requesting a reweigh before unloading begins."
You have the same right to observe the reweighings as the original weighings — the reweigh is itself a tare and a gross weighing, empty and loaded. The mover must tell you where and when the reweigh will occur and give you a reasonable opportunity to be present for it, just as with the first weighings. The same conditions apply too: equipment on board, everybody off the vehicle, and fuel full at each weighing or not added in between.
A reweigh is not a second opinion the mover can take or leave. The mover must base the freight bill charges on the reweigh weight — if the reweigh comes in lower, your charges are recalculated on that lower weight. Do not pay a freight bill that still rests on the original, disputed weight after a reweigh has been done.
For each weighing — original tare and gross, and reweigh tare and gross if there is a reweigh — the mover must obtain a signed weight ticket. And the mover must present true copies of all weight tickets with the freight bill. "True copies" means copies of the actual scale tickets, not a weight typed onto the bill. Check every ticket: the gross minus the tare should equal the net weight you are billed for, and the tickets should match the scale, dates, and weighings you were told about. No tickets means no proof of weight — challenge a weight-based bill that arrives without them.
Price gets all the attention before a move. Valuation — the mover's liability for your goods — gets one rushed line on the paperwork. Yet that one line decides what you can recover if a truckload of your life arrives broken, or doesn't arrive at all. For an interstate (long-distance) move there are exactly two options, and they are not close to equal.
The mover is liable for the current replacement value of your goods if they are lost or damaged. This is the higher level of protection — and you pay for it:
The basic option, included at no additional charge — and the lowest level of protection there is:
Released Value pays by the pound. Run your own furniture through the formula and the "coverage" stops sounding like coverage:
A 100-pound item is covered for $60 — no matter what it actually cost. That is the whole option. If that number would hurt, Released Value is the wrong choice, whatever it saves you up front.
Valuation is not a verbal understanding and it is not decided when something breaks. It is a selection you make, in writing, before the move happens.
You must make your valuation choice in writing before the move — Full Value Protection or Released Value. A conversation, a handshake, or a salesperson's assurance is not a choice. If it isn't written down and signed, it doesn't exist when a claim is filed.
Your choice is recorded on the Bill of Lading / order for service. Find the valuation line before you sign: your selection should be marked, and if you chose Full Value Protection, the premium and the deductible should appear with it. Never sign with the valuation line blank or unchecked — see the warning on blank Bills of Lading below — and photograph your signed copy.
Once the choice is made and the move is underway, the mover cannot switch it later — not on moving day, and not after something is lost or damaged. The option on your paperwork is the option your claim is settled under. That is why the two minutes spent on this line before signing matter more than any argument you can have afterward.
Everything above is the interstate rule. A move within one state — an intrastate move — is governed by that state's rules, and Released Value is not the same $0.60 everywhere.
States set their own released-value rate for local moves. Some states are at $0.30 per pound per article; some are as low as $0.15 per pound per article — a quarter of the interstate figure. The same 100-pound item that recovers $60 on an interstate move recovers:
Before a local move, check your own state's rule — ask the mover, in writing, what released-value rate applies in your state, and what higher-protection options it offers for an intrastate move. Your state's consumer protection office (see the Resources page) can confirm the rate.
Most customers ask about price, dates, and valuation — and never ask what insurance the mover itself carries. That is a mistake. The mover's own cargo coverage and the liability coverage on its truck are part of whether the company is real, serious, and able to stand behind a bad day. Asking about them is not rude and it is not unusual. A legitimate mover expects the question and answers it with numbers.
By DOT / FMCSA regulations, the minimum cargo coverage for moving companies is only $5,000. Not many people know that — and $5,000 is very low against a truckload of household goods. A single high-end sofa, a piano, or a room of electronics can be worth more than the entire minimum policy.
Cargo coverage is about your goods. The truck itself carries a separate liability policy — the coverage that responds if the truck is in an accident and someone is hurt or property is damaged. By DOT / FMCSA regulations, the minimum liability coverage for movers is $750,000 for the truck.
Do not hint at it and do not accept "we're fully insured" as an answer. That phrase, with no amounts, tells you nothing. Ask the two questions directly, before you book:
Then ask for proof — a certificate of insurance or policy documentation naming the coverage amounts — and check the mover's insurance on its FMCSA SAFER record yourself. The SAFER Company Snapshot shows the mover's insurance filings; how to pull it up, step by step, is in Protect yourself before you book, and the direct link is on the Resources page. If the amount the mover states, the proof it shows you, and the SAFER record do not line up, stop and get an explanation in writing before anything is loaded.
These two get mixed up constantly, and the mix-up costs customers money. They sound alike; they are not the same thing, and one does not replace the other.
Cargo coverage is the mover's own insurance policy on the freight it hauls — the subject of this section. It tells you what level of insurance stands behind the company carrying your goods: $5,000 at the federal minimum, $100,000 or more at a serious, legitimate mover. You do not choose it and you do not buy it — the mover carries it. Your job is to ask how much it is, and to verify it.
Valuation is the mover's liability to you for loss or damage to your goods — the choice covered in the valuation section above: Full Value Protection, which you pay a premium for, or Released Value at $0.60 per pound per article. That choice — made by you, in writing, before the move — is what decides what you can recover on a claim.
Almost every move involves more than the truck ride itself. The extra work around that ride has a name — accessorial services — and a price. None of these charges is automatically a scam. The scam is when one appears for the first time on moving day, after your goods are loaded, at a price nobody ever showed you.
Accessorial services are extra services beyond the basic move — beyond loading your goods, transporting them, and unloading them at the other end. They cover the additional work, equipment, time, and handling a particular move actually needs: a long walk from the truck, stairs to climb, a piano to move, boxes to pack, a night in storage.
Each one is charged in addition to the transportation charge — on top of the price for the transport itself, not inside it. That is why a quote can look complete and still grow: the transportation charge was only ever part of the bill. Knowing which accessorial services apply to your move, and what each one costs, is how you see the whole bill before you sign.
These are the extras that show up most often. Read the list against your own home and belongings: if one of them describes your move, it should already be in your estimate.
A charge for carrying your goods farther than the distance included in the basic price — when the truck has to park well away from your door: a long driveway, a parking lot across the complex, a house set back from the street. The farther the walk, the more trips the crew makes on foot.
A charge for carrying goods up or down flights of stairs at pickup, at delivery, or both — typically counted per flight. A third-floor walk-up and a ground-floor ranch are not the same job, and movers price the difference here.
A charge that can apply when the crew must use an elevator instead of loading at ground level — common in apartment and condo buildings. Elevator trips are slower than a straight walk to the truck, and some buildings require the elevator to be reserved or padded.
When the big truck cannot reach your home — a narrow street, low branches or wires, a steep or tight driveway, a gated community — a smaller shuttle truck ferries your goods between your door and the big truck parked where it can fit. It is a second truck, a second crew run, and a separate charge.
Extra handling for items that are unusually heavy, large, or awkward: pianos, safes, pool tables, and large appliances. These need more crew, special equipment, or both — and a safe or piano is never just "one more item" to carry.
The mover's crew packs your boxes for you — wrapping, boxing, and labeling your belongings before the move — and, if you choose it, unpacks them at the other end. Packing is always extra: in this guide's pricing it runs about $1.50–$1.75 per cubic foot on top of transport.
Building a custom wooden crate around a fragile or high-value item — artwork, a mirror, a glass or marble tabletop, an antique — so it travels protected in a way a blanket and a box cannot achieve. The crate is built for that one item, and it is charged per item crated.
Taking furniture and other items apart so they can be moved safely — beds, large tables, shelving, exercise equipment — and putting them back together at delivery. Work at both ends of the move, charged as an extra service.
Your shipment is held in the mover's storage for a period between pickup and delivery — because your new home isn't ready, closing slipped, or dates don't line up. Storage is charged for the time your goods sit, and delivery out of storage can carry its own handling charge.
Time and stops beyond the plan: the crew waiting because a building, elevator, closing, or key handover isn't ready when the truck arrives — or an extra stop to pick up or drop off goods at a second address or a storage unit along the way. Both consume crew hours the basic price didn't include.
Where it applies, an additional charge tied to the cost of fuel, added on top of the transportation charge. It should appear as its own line, at a stated rate — which is why this guide's $7–$10 per cubic foot cross-check is done before fuel surcharge, so you can compare like with like. How the surcharge is actually calculated — from the government's diesel price index — is covered in the next section.
Walk your own move through the list: stairs? A long walk to the truck? A piano, a safe, a building elevator, a street a semi can't enter? Every one you can already see, the mover can see too — and it belongs in your estimate, priced, before booking.
Every accessorial service — and every circumstance that could trigger one — has to be talked about during booking, while you can still walk away. That conversation is not small talk. It is how you find out, in advance, whether a semi can reach your homes, whether a shuttle might be needed, what it would cost, and who arranges it. If it was never discussed, it can still be charged — only now it arrives as a surprise, after your goods are loaded.
Most moves around the country are serviced with a semi truck — especially large moves. That is the truck your price is built around, and it is the truck you should picture when you think about access at both ends of the move.
Sometimes a small box truck works instead — for short distances, or when the customer is paying a premium for that smaller truck. But do not assume a box truck is coming, and do not let a salesman leave it vague. If the plan depends on a box truck, get that in writing. Otherwise, plan for a semi — because that is where access is decided.
Most shuttle trouble arises the same way: you are moving with a semi and you do not have access for it. The places that stop a semi are ordinary places people live:
When a semi cannot reach the door, the answer is usually a shuttle: a smaller truck ferries your goods between your home and the semi parked where it can legally and safely sit. That means extra handling, extra time, and a separate charge — which is exactly why it has to be priced and planned at booking, not discovered at the curb.
Sometimes accessibility honestly cannot be checked in advance — and a good salesman will say so plainly instead of guessing. The most common case: your goods are going to storage and will not be delivered right away, and you do not have a delivery address yet. There is no address to look up, drive by, or measure, so nobody can confirm today whether a semi will reach the home you eventually deliver to.
That unknown does not end the conversation — it changes it. At booking, talk through the possibility itself: that a shuttle may be needed at delivery, what the shuttle would cost under the tariff, and who arranges it if it is. Get that possibility and its price in writing now, and revisit access the moment you have a delivery address — before the truck is dispatched, not when it is already on your street.
Homeowners associations are a big problem for semis. HOA rules can bar large trucks from entering, limit the hours or days a truck may be there, forbid overnight or street parking, require advance approval or a gate pass, or restrict which entrance a truck must use — any one of which can force a shuttle even on a street a semi could physically drive.
So talk about HOA rules and access with your HOA and with the mover before booking — at the pickup home and at the delivery home. Ask your HOA directly what its rules are for a semi and for moving trucks, then tell the mover exactly what the HOA said, and get the mover's plan — semi, or shuttle and at what cost — in writing.
"Can a semi reach both addresses, and if not, what will the shuttle cost and who arranges it?"
Ask it for the pickup address and the delivery address, and get the answer in writing. If the delivery address does not exist yet because your goods are going to storage, ask what happens — and what it costs — if a shuttle is needed when it does.
You do not have to guess which extras apply, and you do not have to accept a total that only becomes clear at delivery. A legitimate mover settles all of this up front, in two places you can hold in your hand.
A legitimate mover names each accessorial service that applies to your move, with its price, in the written estimate — "stairs: $X," "shuttle: $Y," "packing: $Z" — before you book. Not a lump "extras" line, not a verbal mention, and never "extras to be determined." If a service applies and it isn't listed with a price, the estimate is incomplete.
The same services and charges must be in the mover's published tariff. Ask for the tariff and check: the accessorial services in your estimate should appear there, at the amounts or rates your estimate uses. An accessorial charge that exists in neither document has no basis — see how to request and use the tariff.
Do not wait for the mover to volunteer the list. Ask, exactly:
"Which accessorial services apply to my move, and what is the price of each?"
Then get the answer in writing — in the estimate itself, item by item. A mover who has surveyed your home can answer this question on the spot. One who won't put the answer in writing is keeping the option to price it later, when you have no leverage left.
The section above covered accessorial services — real extra work, charged on top of transport. There is another family of charges that is not accessorial at all. Nothing is carried farther, lifted higher, packed, or stored because of them. They are administrative and penalty-type fees that simply get added to the bill — and because no work stands behind them, they are exactly where a mover can quietly pad a price you thought you had already agreed to.
A flat charge for paperwork and office handling — processing your booking, your documents, your file. It is not tied to any work done on your belongings: nothing is loaded, carried, or delivered because of it. Some movers charge it on every job, some never do. Either way, it is a cost of the mover doing business being passed to you as a separate line — so it belongs in the quote you compare, not in a surprise at the end.
A charge for changing your pickup or delivery date after you have booked. Life changes — closings slip, leases shift — and a mover may charge to move your slot on its schedule. Note what it is and is not: it compensates the mover for a schedule change, not for any service performed on your move itself. Before you book, ask whether it exists, how much it is, and what triggers it — a change you request weeks ahead should not be priced like a same-day cancellation.
A charge that appears when the mover attempts delivery and cannot complete it — nobody is there to accept the shipment, the building or elevator isn't available, or access at the destination fails — and the truck has to come back and deliver again. It is the fee movers reach for first, and "God forbid" is the right reaction: a failed first attempt can stack this fee on top of storage and waiting charges. Ask in advance what counts as a failed delivery, what the redelivery fee is, and how much notice the mover will give you before the truck arrives — most failed deliveries are scheduling and communication failures, and a mover who confirms the delivery window with you ahead of time prevents them.
These fees are not services, but they are still charges — and the rule that governs every other charge on your bill governs them too: each fee, and its amount or how it is calculated, must be disclosed in the mover's published tariff and in your written estimate before the move. If an admin fee, a rescheduling fee, or a redelivery fee is real, it is written down somewhere you can read before you sign — in the tariff's list of charges and in the estimate you agreed to.
So before booking, ask the plain question: "Besides the accessorial services, what other fees can be added to my bill — admin fees, rescheduling fees, redelivery fees — and what is each one?" Then check the answer against the tariff, the same way you check everything else in the tariff section.
The fuel surcharge sits in this section because it, too, is an additional charge on top of the transportation charge — not part of the transport price itself, and not payment for any extra work on your goods. But it is different from the fees above in one important way: a legitimate fuel surcharge is not set arbitrarily by the mover. It is calculated from the price of diesel fuel, using the U.S. government's own published numbers.
Trucks run on diesel, and diesel prices swing. Instead of rebuilding its transport rates every time fuel moves, the industry adds a fuel surcharge: a percentage added on top of the transportation charge, which rises and falls with the price of diesel.
The percentage is derived from the government's published diesel fuel price index — the weekly retail diesel price published by the U.S. Department of Energy, through its Energy Information Administration (EIA). That index is public: anyone can look up this week's national average diesel price. The mover's tariff contains a table or formula tying the index price to a surcharge percentage — when diesel is at one price, the surcharge is one percentage; when diesel climbs, the percentage steps up; when diesel falls, it steps back down.
That is what "derivative of the price of diesel" means in practice: the surcharge moves because the index moved — not because the mover felt like charging more. A surcharge that stays at its highest level while diesel prices have fallen, or a percentage nobody can trace back to the index and the tariff, is not a fuel surcharge. It is just a higher price wearing a fuel costume.
Beyond the low quote and the padded cubic feet, these six are where moves quietly go wrong. Each one is checkable before it costs you.
Your job can be sold or subcontracted more than once — broker to carrier, carrier to another crew — and each handoff is a chance for your price and promises to change. The company that matters is the one whose name and USDOT number are on the truck at your door. If that name doesn't match your contract, you are not obliged to let them load: photograph the truck, call the company you actually hired, and decide before anything goes on board.
Cash, Zelle, and wire transfers are gone the moment they're sent — there is no dispute process and no chargeback. A credit card payment can be disputed; a cash demand at delivery cannot. That's why scam movers push untraceable payment and why you should keep the deposit modest, pay by card where possible, and never pay the full balance before delivery.
If your interstate move is priced by weight, you have the right to observe every weighing — empty (tare) and loaded (gross) — and, if you dispute the weight, to demand a reweigh before unloading begins and observe that too. The reweigh weight is the weight your bill must be based on, and you are owed signed weight tickets — true copies with the freight bill. A mover who resists a reweigh, or can't produce tickets, is telling you the weight on your bill deserves a second look. The full rules are in the weighing section above.
Long carry, stairs, elevator, shuttle truck, storage-in-transit, packing materials, fuel surcharge — these "accessorial" charges are where a fair quote quietly grows. They are only predictable if they are named, with amounts or rates, in your written estimate. If your building has stairs, a long walk, or tight truck access, say so up front and get the fee in writing. "Extras to be determined" is an open door. The full list of services, and the question to ask before booking, is in the accessorial services section above.
The Bill of Lading handed to you on moving day is your contract for the move itself — and a blank or partly blank one can be filled in later with a new price, new dates, or a different valuation than the one you chose. Read every field before signing, cross out empty fields or write "none," note any damage that already exists, and photograph your signed copy before the truck leaves. If the price on it differs from your estimate, stop and resolve it before loading.
Scam operations copy real movers: a name one letter off a famous carrier, a legitimate company's USDOT number pasted onto a fake website, reviews that all appeared the same week. So don't verify a mover by the website it gives you. Look the USDOT number up in the federal record yourself (see the Resources page), then call the phone number on the federal record — not the one on the quote — and confirm the company at that number knows about your move.
Before loading day, put a small tracker — for example an Apple AirTag, a Tile, or a small GPS tracker — hidden inside a couple of your own boxes, so you can see where your goods actually are if delivery stalls, the company changes, or the load is held.
Vetting the moving company is not the same as vetting the labor it brings into your house. Before moving day, ask the company for the CID numbers of the specific employees actually scheduled to come to your house — and ask it to show you the active CID verification for each one.
Before you book, again before you sign, and again on moving day before loading starts. Keep it with your moving paperwork.
No stock photos. These are real moves, photographed on the job by EZ Moving & Hauling (@ez_da_hauler on Instagram) — the semi at the house, the load inside the trailer, and the miles in between. The first six photos link to their original Instagram posts.
The semi at the house in Sheridan, garage open and equipment out — a move-out to South Carolina that made it out before a snowstorm.
View on Instagram →
Lifting big furniture in the rain, on downtown's narrow streets and in tight old homes — hard work, but customers still need to get into their new home, so the job gets done.
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A fully loaded trailer, wall to wall: wrapped furniture, stacked boxes and containers, ladders strapped in. "I wish all the jobs looked like that" — this is what the cubic feet in this guide actually look like.
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The semi on the brick driveway, loaded for the long run from Texas to Florida — another household covered, door to door.
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Another one in the books — half a semi unloaded in four hours, everything put back together, all parties happy.
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The truck cleaned up and ready to eat some asphalt — heading back to Florida for the first time in six months, in the middle of a busy moving season.
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8006 and the moving trailer on a quiet paved road, stopped below a stone house set back among the trees.
8006 parked in front of a suburban house with a tile roof, the silver trailer ready for the load on a clear, sunny day.
The semi worked in tight at the Park West apartments — a full-size trailer at a brick apartment building, balconies overhead.
The trailer spotted on a brick-paved corner with its side doors open for loading, palm trees and a small house just across the street.
8006 parked on the street in front of a large brick house in the late-day light, patches of snow still on the lawn.
8006 at the curb of a desert-landscaped home, parked by the stucco mailbox with cactus and mesquite all around.
The semi tucked into the loading dock at the Inscription apartments — a big rig working a modern apartment building in the city.
Inside the trailer mid-load: a crew member on a ladder topping off the stack — blue bins, boxes and padded furniture — with the cubic-feet markings running along the ceiling overhead.
8006 bringing the trailer around a curved desert road, saguaro cactus and desert brush on both sides.
The back of the trailer on a dirt road, pulled up at a white farmhouse with wooded hills behind it.
The white Peterbilt at a house with the ramp down and boxes staged on the driveway — mid-load on a sunny suburban street.
8006 worked into the drive at a peach-colored apartment complex — a full-size semi at the building, seen from across the crosswalk.
The maroon Peterbilt on a wide, quiet cul-de-sac, houses on both sides — another neighborhood move under a clear blue sky.
8006 on the gravel drive at a rural house, the moving trailer behind it under a gray, cloudy sky.
8006 on the dirt road at a white country house — the photo says it best: "Just another day in the country..."
8006 and the moving trailer at the curb of a suburban house with a red tile roof, under a clear blue sky.
8006 and the white moving trailer at the curb as the sun goes down, golden light catching the side of the trailer.
8006 at the far end of a long driveway, with the crew walking up toward the house to get the job going.
The trailer backed in at the storage facility, fully loaded with doors open — a crew member getting the gear ready to unload.
A crew member on the ladder at the back of the trailer, working at a storage facility — boxes stacked high and the last gear going in up top.
Inside the trailer: padded furniture, boxes and bins stacked in tight with no wasted space — the way a load should ride.
Another tight load, wall to wall — and the cubic-feet markings right there on the ceiling, so the space the load takes is plain to see.
Home Depot boxes, bins and pad-wrapped furniture stacked in clean rows — every piece in its place for the ride.
Wardrobe boxes strapped in at the front of the load and the dollies lined up ready — with the ceiling markings running overhead.
A crew member packing boxes in a room full of labeled cartons — the table already taken apart, its frame resting on a pad and the tools still out.
Dish packs and boxes stacked in the kitchen, marked fragile and this side up — the breakables packed the way they're supposed to travel.
Boxes labeled and stacked in neat piles — every carton marked with what's inside and where it belongs at the other end.
A tall glass piece wrapped and taped with care, standing in the hallway ready for the truck — fragile items get protected before they move an inch.
Labeled bedroom boxes stacked by the bed — clothes, bedding and the rest of the room, each carton marked for where it goes.
A stack of packed boxes with the dolly standing by — staged and ready to roll out to the truck.
Suitcases stacked by the window, office boxes labeled with their contents, and a U-Haul wardrobe box standing ready for the closet.
Clear bins taped shut and stacked in the bathroom — every room gets packed, right down to the last shelf of toiletries.
A wardrobe box standing tall, furniture pad-wrapped in blue, and the coolers stacked on a box — packed and waiting for the load.
The first six photos are from real jobs posted by @ez_da_hauler on Instagram; the rest are EZ Moving & Hauling's own job photos from real moves, most of them truck 8006. Work photos only — trucks, loads, and job sites.
Build your own inventory before the mover builds theirs. Add every item you are moving, and this page totals your cubic feet and estimated weight — so on moving day you have an honest number of your own to compare against what the mover shows you, and padding is visible at a glance.
Your inventory stays in your own browser, on this page, for this visit only. Nothing you type here is submitted, stored, or sent to a server — there is no account, no save button, and no copy kept by this site.
When you close or refresh this page, your entries are gone. If you want to keep them, use Download / Print my inventory below — that file or printout is made on your own computer, from what you entered, and stays with you.
Measure each large item in inches, or skip measuring and enter its cubic feet directly if you already know them — for example from the box tables in the Guide. Each row uses the direct figure when you enter one, and the L × W × H math when you don't.
That sofa is already the first row below, so you can see the math live. If a mover lists that same sofa at 100+ cubic feet, the difference isn't measurement error — ask why, in writing, before you sign.
The conversion runs both ways. If you have cubic feet, multiply to get weight. If you only have a weight — from a scale ticket or a weight-based quote — divide to get the cubic feet it implies. The quick converter below does either direction.
Why the two figures differ: the old 7-pound formula comes from back in the day when furniture was heavy — solid wood and heavy construction. These days most furniture is made out of presswood, so it is a lot lighter than it was — which is why the more recent observed figure is 5.5 to 6 pounds per cubic foot, and why the old figure overstates the weight of a typical load today.
One row per kind of item — use Quantity for multiples. Change any number and every total below updates instantly. Nothing is saved: your entries live only in this browser session on this page — they are not submitted, stored, or sent to a server, and they disappear when you close the page.
Not in the preset list? Add it here with its name, then either its cubic feet directly or its length × width × height in inches — the calculator divides by 1,728, the same as every other row. It counts in your total, the truck-size hint, the weight estimates, and the mover comparison, and it appears by name in the Download / Print breakdown.
0 items across 0 rows. This is the figure to hold the mover's inventory up against.
Shows a clean breakdown of just your inventory — every item, total cubic feet, both weight estimates, and the mover comparison if you entered one. From that preview, use your browser's Print command and choose Save as PDF to download a PDF file, or choose your printer to print it. Nothing is sent or saved by this site — the file is created on your computer.
Add items above and this will name the smallest common truck your total should fit in — a fast check against the truck, and the quote, that shows up.
Reference points from the Guide: a 16′ rental holds roughly 658–800 cu ft, a 26′ rental about 1,682–1,800 cu ft, a dedicated 26′ moving body about 2,000 cu ft, and even the largest 53′ household-goods semi tops out around 4,200–4,700 cu ft.
Start from whichever number you have. Your inventory total converts cubic feet → weight below; the quick converter underneath also runs weight → cubic feet, so a weight from a scale ticket or a weight-based quote can be turned back into the cubic feet it implies. Pick the conversion you want to lead with — both are always shown, because comparing them is the point.
What today's loads actually run. Most furniture now is presswood, not solid wood — a lot lighter than it used to be.
From back in the day, when furniture was heavy — solid wood and heavy construction. Shown for comparison; on today's furniture it overstates the weight.
Example at 1,000 cu ft: the recent range gives 5,500–6,000 lb; the 7-pound formula gives 7,000 lb. Same furniture — the conversion alone moves the estimate by a thousand pounds, which is why you should always ask which one a quote is using.
Enter any cubic-feet figure — your total above, a mover's figure, a single room — and get its estimated weight both ways.
Enter a weight — from a scale ticket, a weight-based quote, or a mover's claimed weight — and get the cubic feet that weight implies.
Why the recent range runs higher in this direction: today's presswood furniture is lighter per cubic foot, so the same pounds take up more space. Example: 6,000 lb ÷ 7 = about 857 cu ft on the old formula, but ÷ 6 to ÷ 5.5 = 1,000–1,091 cu ft on the recent one. Compare the result with your inventory total and with what fits in the truck — if a claimed weight implies far more cubic feet than your load could fill, ask why.
On moving day — or on the estimate — enter the cubic feet the mover claims for the same load. The difference below is the padding, in cubic feet and as a percentage.
Once both numbers are in, this panel shows how much higher the mover's figure is than yours — and what that gap would mean at the Guide's $7–$10 per cubic foot transport rate.
Print or save the full breakdown — items, quantities, cubic feet, both weight estimates, the mover's claimed figure and the difference, dated today — and compare it line by line against the mover's inventory.
Every link below is an official government or association page, checked on Nov 4, 2026. Use them in this order: verify before you hire, complain with your paperwork in hand if something goes wrong.
Three free federal lookups. Together they take about ten minutes and answer the questions that matter: is this company real, is it a broker or a carrier, and what has been filed against it?
The Federal Motor Carrier Safety Administration's own mover search. Confirm the company is registered for interstate household-goods moves, see its headquarters and contact details, registration status, business type, complaint information, and safety information.
Read the federal record directly. Search by USDOT number first — it's the cleanest match, since names can be similar or cloned; an MC/MX number or company name works too. Then check that the legal name, physical address, phone, operating status ("Authorized for Household Goods"), and entity type — CARRIER or BROKER all match what the company told you and what's on your paperwork. If they don't, stop.
The FMCSA's consumer program for household-goods moves: your rights and responsibilities, how estimates and bills of lading should work, and the federal guidance this guide is built around.
File a household-goods complaint online — hostage loads, deceptive estimates, overcharges, lost or damaged goods. Your complaint is entered into the FMCSA's database and maintained in the company's file as part of its permanent record. Have your estimate, Bill of Lading, and inventory ready to upload.
1-888-DOT-SAFT
1-888-368-7238
Nationwide toll-free line for consumers, movers, and brokers: Monday–Friday, 8:00 a.m.–8:00 p.m. Eastern Time.
If a broker or mover scammed you, you can also submit the company to this site's Scammer Database. Submissions go into a review queue first — nothing is published until the evidence is verified.
A complaint creates a record. Sometimes that is not enough — and if you need to lawyer up, you want a lawyer who actually works in this industry, not a general practice.
San Diego, California
11622 El Camino Real, Suite 100Michael Garcia is a regulatory compliance and consumer protection attorney specializing in interstate and intrastate transportation law, representing household goods moving companies, bus and passenger carriers, and consumers.
His firm publishes a consumer guide to hiring an interstate moving company, drafts shipping documents — Bill of Lading, order for service, and binding and non-binding estimates — and custom interstate moving company tariffs in compliance with FMCSA and STB regulations.
He also represents consumers in lawsuits and arbitration against moving companies, including cases involving property damage, breach of contract, tariff or regulatory violations, and hostage loads.
If you are going into litigation against a moving company or a broker, most of those disputes can be handled in small claims court, without hiring an attorney.
Small claims limits and rules vary by state, so check your local court. This is general information, not legal advice.
Your state Attorney General's consumer protection office handles moving complaints under state law — file there as well as with the FMCSA, especially for moves within one state. Each tile opens that Attorney General's official profile at the National Association of Attorneys General (NAAG), which links on to the AG's own office and complaint process. Names are NAAG's current listings, checked Nov 4, 2026.
Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands) are listed in the same NAAG directory. Attorneys General change with elections and appointments — the NAAG directory is the maintained source.
Not every mover is a risk. The companies below are the companies from the Moving Company Owners Unite group cover photo, each name linked to its official website. No company appears on this page any other way.
These are companies from the Moving Company Owners Unite cover photo, grouped by the state their homebase is in, so you can see at a glance which companies are actually based near you. Each name links to the company's official website, with its homebase city shown under the name. Companies based in Canada are listed separately at the end, grouped by province.
EZ Moving & Hauling LLCPhoenix, AZ
Get Your Move On, LLCPhoenix, AZ
Gilbert Moving & StorageMesa, AZ
Just-In Time Moving & StoragePhoenix, AZ
Lifetime Moving & StoragePhoenix, AZ
Mentors Moving & StorageTempe, AZ
Pinks MovingPhoenix, AZ
Rambo 121Buckeye / Peoria, AZ
STI Moving & StorageGlendale, AZ
Commander Moving Inc.Hayward / Danville, CA
Lambert & Son MovingSanta Cruz, CA
Mentors Moving & StorageBakersfield, CA
Plycon Transportation GroupLa Mirada, CA
Roadway MovingLos Angeles, CA
Castle Express Moving & StorageEnfield / Hartford, CT
CT Best MoversWallingford, CT
Roadway MovingConnecticut
RT RelocationCheshire, CT
1776 Moving & StorageOrlando, FL
2 College BrothersTampa / Gainesville / Orlando, FL
Ciao Moving & StorageMiami, FL
Coastal Van LinesVero Beach, FL
First Class Moving Systems Inc.Tampa, FL
Liberty Moves OrlandoOrlando, FL
Roadway MovingFort Lauderdale, FL
SafeBound Moving & StorageWest Palm Beach, FL
Solomon & Sons Relocation ServicesDania Beach, FL
Sunshine MoversSarasota, FL
First Class Moving and StorageNorthbrook, IL
Fly Guy MovingMinooka / Elmhurst, IL
Roadway MovingChicago, IL
STI Moving & StorageSkokie, IL
Big G Movers Inc.Metuchen, NJ
Prudential Van LinesRidgefield, NJ
Roadway MovingTenafly, NJ
Plycon Transportation GroupKings Park, NY
Roadway MovingNew York, NY
WNY MovingLancaster, NY
Eyring MoversAvon Lake, OH
KRUPP Moving & StorageWooster, OH — home locationAlso in Ohio: Columbus · Medina · Cincinnati
Electric City MoversAnderson, SC
Jordan River Moving & StorageColumbia, SC
Positive Moves Relocation & TransferMyrtle Beach, SC
Moving Van Nashville TNNashville, TN
Trent Moving and StorageKingsport, TN
Blue Ox Moving & StorageHouston, TX
Brazos MoversWeatherford / Granbury, TX
element Moving & StorageDallas, TX
Firefighting's Finest Moving & StorageFort Worth, TX
Hook Em Up MovingCedar Park / Austin, TX
Lonestar Pro MovingAustin, TX
Round Table Moving Co.San Antonio, TX
Your Moving ButlersHurst / Dallas, TX
Big Lick MovingSalem / Roanoke, VA
Marathon Moving ServicesVirginia Beach, VA
My Pro Movers & StorageNorthern Virginia / DC Metro
Patton's Moving & StorageWinchester, VA
A2B Moving & Storage, LLCAuburn, WA
Jordan River Moving & StorageKent, WA
Mendez MoversYakima, WA
Triple 7 MoversAuburn, WA
Ferguson Moving & StorageBurnaby / Vancouver, BC · also Toronto, ON
Salmon's Moving and StorageMetro Vancouver / Richmond, BC
Hiring someone not on any list? Run the same checks yourself on the Resources page — SAFER snapshot, registered-mover search, and complaint history — before you sign anything.
Companies reported by actual victims of moving fraud, split into the two roles a scam can take: the broker who sold the move, and the mover who showed up. A report is an allegation until its evidence is checked — so nothing here is published on a report alone.
The form below collects the company, its role, its DOT/MC numbers if known, what happened, and the evidence you have.
The report is not public. A reviewer checks the evidence against the FMCSA record and any filed complaint or public report.
If the evidence checks out, the entry appears in the Brokers or Movers list below, with its evidence source named. If it can't be verified, it doesn't publish.
Report the company that actually serviced your move — and if a broker sold it and a different mover showed up, report both, one form each.
The queue is empty in this sample session. Submit the form above and your report will appear here — in the queue, not in the public lists.
The companies that sold the move: took the deposit, kept their commission, and handed the job to someone else. Each published entry names its evidence source.
| Company (legal name & names used) | USDOT / MC | What happened | Evidence source | Status |
|---|---|---|---|---|
No verified broker entries published yetEntries will appear here only after a victim's report has been reviewed and its evidence verified. | ||||
The companies that showed up: loaded the truck, changed the price, or held the load. Each published entry names its evidence source.
| Company (legal name & names used) | USDOT / MC | What happened | Evidence source | Status |
|---|---|---|---|---|
No verified mover entries published yetEntries will appear here only after a victim's report has been reviewed and its evidence verified. | ||||
[Legal company name] · also operated as [trade name] · USDOT [number] · MC [number] — [what happened, in brief] — Evidence: [FMCSA record / NCCDB complaint no. / court or AG action / published report, with date] — Status: Verified — published [date]Think you were scammed by a company not listed here? Absence proves nothing — scam operations rename constantly. Verify any mover yourself on the Resources page, and file with the FMCSA either way: your complaint becomes part of that company's permanent federal record.